Email hello@bquenched.co.uk, including:
🫧 Your full name
🫧 Order number
🫧 Delivery address
A member of our team will be with you as soon
as possible!
If an order is placed before 1pm Mon – Fri,
it is dispatched from us on the same day and no later than the next working day
during very busy periods. Any order placed after 1pm is despatched the next
working day. Any orders placed after 1pm on Fridays are despatched on Monday.
All of our orders are sent by Royal Mail
48 Tracked.
For any queries related to your order please email hello@bquenched.co.uk
Please allow up to 1-2 working days for
your order to be despatched where a tracking reference will then emailed to you from Royal
Mail.
If you haven’t received your tracking details
after two working days please email hello@bquenched.co.uk, including:
🫧Your full name
🫧Delivery address
🫧Order number
A member of our team will be with you as soon
as possible!
At the moment, next day delivery is not available on our orders. However, we are working to provide this service. Updates coming soon!
We are sorry to hear that your order has not arrived as expected. Please email any photographs of the damage and your order details to hello@bquenched.co.uk
We will get this sorted for you as soon as possible!
For all orders under £20, shipping costs £3.50. Otherwise, free shipping to your home address is available for everyone!
Due to health, safety & hygiene reasons, we are unable to accept returns.
We apologise in advance for any inconvenience this may cause.
Head to hello@bquenched.co.uk if you have any further questions and a member of our team will find the best solution
for you!
At the moment, we only ship to UK Mainland.
We’re working to improve this – please DM us to let us know where you’d like to see SYPS delivered to!
Stay tuned for updates!
If you would like to discuss stocking SYPS please email our sales team at orders@bquenched.co.uk
It’s flavourful fizzy water, with zero sugar and zero calories. Ditch fizzy drinks, drink fizzy water!
BQUENCHED has been designed to deliver maximum flavour with zero sugar so that we can help people make the difficult move away from fizzy drinks and instead enjoy healthier hydration.
In order to achieve that, we do use the zero calorie sweetener Sucralose in the range, and in two of the flavours Acefulme
K. These are both approved safe by the NHS and the Food Standards Agency where we are also HFSS compliant. They are also approved safe for consumption by the European Union and the Food and Drug Administration USA.
Despite Cancer Research UK stating sweeteners do not cause cancer we have still worked really hard to avoid the nasty end of sweeteners that dominate fizzy drinks and are proud to say we are aspartame and erythritol free. We also don’t have any allergens.
100% ! And we’re really excited to share them with you. Please keep an eye on our socials @BQUENCHED and sign up to our emails for the latest releases and updates!